伊勢丹

"Guest Card"

For foreign customers visiting Japan: Get 5% off all purchases at any Isetan Mitsukoshi Group department store location.

Cosmetic items included!

For cardholders at overseas Isetan Mitsukoshi locations and other foreign customers visiting Japan, we are offering a "GUEST CARD" that entitles the bearer to a 5% discount on cash, credit, and UnionPay Card purchases (not available at all locations).
To apply for your card, please confirm the information below and bring your passport to the Tax Free Counter at one of our store locations.
In addition to Tokyo, we have locations all over Japan, including popular tourist areas such as Hokkaido, Nagoya, Kyoto, and Fukuoka, so Isetan Mitsukoshi is a convenient place to shop no matter where you're traveling.

Applicable Stores

OUR MAIN STORES IN TOKYO

  • MITSUKOSHI Nihombashi Main Store
    MITSUKOSHI Nihombashi
    • Address/1-4-1 Nihombashi Muro-machi Chuo-ku, Tokyo
    • Tel/03(3241)3311
  • Ginza MITSUKOSHI
    Ginza MITSUKOSHI
    • Address/4-6-16 Ginza Chuo-ku, Tokyo
    • Tel/03(3562)1111
    • Show your GUEST CARD for 5% off purchases at Japan Duty Free GINZA.
  • ISETAN Shinjuku Main Store
    ISETAN Shinjuku Main Store
    • Address/3-14-1 Shinjuku Shiujuku-ku, Tokyo
    • Tel/03(3352)1111
Applicable stores in Japan
Area Name of Store   Telephone Number
Hokkaido Sapporo MARUI IMAI Main Store 2-11 Minami Ichijo Nishi, Chuo-ku, Sapporo-shi, Hokkaido 011-205-1151
Hakodate MARUI IMAI 32-15 Honcho, Hakodate-shi, Hokkaido 0138-32-1151
Sapporo MITSUKOSHI 3-8 Minami Ichijo Nishi, Chuo-ku, Sapporo-shi, Hokkaido 011-271-3311
Tohoku Sendai MITSUKOSHI 4-8-15 Ichiban-cho, Aoba-ku, Sendai-shi, Miyagi 022-225-7111
Shinetsu Niigata MITSUKOSHI 866 Goban-cho, Nishiboridori, Chuo-ku, Niigata-shi, Niigata 025-227-1111
Niigata ISETAN 1-6-1 Yachiyo, Chuo-ku, Niigata-shi, Niigata 025-242-1111
Kanto MITSUKOSHI Nihombashi Main Store 1-4-1 Nihombashi Muro-machi Chuo-ku, Tokyo 03-3241-3311
ISETAN Shinjuku Main Store 3-14-1 Shinjuku Shiujuku-ku, Tokyo 03-3352-1111
Ginza MITSUKOSHI 4-6-16 Ginza Chuo-ku, Tokyo 03-3562-1111
Chiba MITSUKOSHI 2-6-1 Fujimi, Chuo-ku, Chiba-shi, Chiba 043-224-3131
Ebisu MITSUKOSHI 4-20-7 Ebisu, Shibuya-ku, Tokyo 03-5423-1111
Tama Center MITSUKOSHI 1-46-1 Ochiai, Tama-shi, Tokyo 042-357-7111
Tachikawa ISETAN 2-5-1 Akebono-cho, Tachikawa-shi, Tokyo 042-525-1111
Urawa ISETAN 1-15-1 Takasago, Urawa-ku, Saitama-shi, Saitama 048-834-1111
Fuchu ISETAN 1-41-2 Miyamachi, Fuchu-shi, Tokyo 042-334-1111
Matsudo ISETAN 1307-1 Matsudo, Matsudo-shi, Chiba 047-364-1111
Sagamihara ISETAN 4-4-3 Sagamiono, Minami-ku, Sagamihara-shi, Kanagawa 042-740-1111
Tokai / Kinki Nagoya Sakae MITSUKOSHI 3-5-1 Sakae, Naka-ku, Nagoya-shi, Aichi 052-252-1111
Hoshigaoka MITSUKOSHI 14-14 Hoshigaoka Motomachi, Chigusa-ku, Nagoya, Aichi 052-783-1111
Shizuoka ISETAN 1-7 Gofukumachi, Aoi-ku, Shizuoka-shi, Shizuoka 054-251-2211
JR Kyoto ISETAN 901 Higashi-shiokoji-cho, Shiokoji-Sagaru, Karasuma-Dori, Shimogyo-ku, Kyoto-shi, Kyoto 075-352-1111
All isetan shops in LUCUA 1100 3-1-3 Umeda, Kita-ku, Osaka-shi, Osaka-fu 06-4301-3802
Chugoku Hiroshima MITSUKOSHI 5-1 Ebisu-cho, Naka-ku, Hiroshima-shi, Hiroshima 082-242-3111
Shikoku Takamatsu MITSUKOSHI 7-1 Uchimachi, Takamatsu-shi, Kagawa 087-851-5151
Matsuyama MITSUKOSHI 3-1-1 Ichiban-cho Matsuyama-shi, Ehime 089-945-3111
Kyushu IWATAYA Fukuoka Main Store 2-5-35 Tenjin, Chou-ku, Fukuoka-shi, Fukuoka 092-721-1111
Kurume IWATAYA 1-1 Tenjinmachi, Kurume-shi, Fukuoka 0942-35-7111
Fukuoka MITSUKOSHI 2-1-1 Tenjin, Chuo-ku, Fukuoka-shi, Fukuoka 092-724-3111

Application Procedure

●Where to get your card
Apply for your card at the Tax Free Counter (or Service Counter in some cases) at any Isetan Mitsukoshi location. Please bring your passport with you.

●Customers who can apply
(1) Customers who have a members card for a Isetan Mitsukoshi overseas location
(2) Customers who have completed tax free procedures for purchases totaling 300,000 yen or more (not including sales tax) at a single Isetan Mitsukoshi location in a single day
(3) Customers who received an "EXCHANGE COUPON" on their last visit to Japan and currently have it in their possession.

*What is an "EXCHANGE COUPON"?
This is a coupon given to customers who complete tax free procedures for purchases totaling 100,000 yen or more (not including sales tax) in one day.
These coupons can be exchanged for GUEST CARD the next time you visit Japan.

●Valid period
3 years. The valid period can also be extended at the Tax Free Counter at any store location.

How to Use Your Card When You Shop

When shopping at a Isetan Mitsukoshi Group department store in Japan, please present your GUEST CARD and your passport. The passport and the Guest Card must be in the same name.
You will receive a 5% discount off of your total purchase.

<Payment Methods>
The following payment methods are available: cash, credit card, UnionPay Card, various types of coupons may also be used national department store coupons, gift certificates issued by the Isetan Mitsukoshi Group, and MICARD point certificates).

* Guest Cards may only used by the individual in whose name they were issued (card cannot be loaned to others).

* For credit card and UnionPay Card purchases, the name on the card must match the name on the GUEST CARD.

* The discount cannot be used for the following goods and services.

  • ・Sale items
  • ・Products that costs less than 3,000 yen (not including sales tax) per item
  • ・Foodstuffs or restaurant and café food and drink charges
  • ・Postage, tailoring, processing, or repair fees
  • ・Use of photography, beauty salon, barber shop, or spa services
  • ・Products of some brands (see below)
    List of brands for which the 5% discount cannot be used (subject to change)
    <Louis Vuitton> <Hermes> <Cartier> <Chanel> <Tiffany> <Foxey> <Bulgari> <Leica> <Berluti> <Patek Philippe> <Chrome Hearts> <Rolex> *(Applies only to some <Rolex> products) etc.
    For more details, please inquire with the staff at the Tax Free Counter or in individual stores when shopping.

* The discount will be calculated in 10 yen increments, and always rounded down.

* This card cannot be used in conjunction with any other discount or bonus services (with the exception of tax free services for consumption tax exemptions to non-residents of Japan).

Customers with the old GUEST CARD: Please switch over to a new card.

card

On October 1st, 2016, a new version of the Guest Card was released (in blue) that allows users to get a 5% discount on credit card purchases as well.

With the old version of the Guest Card (silver), no discount is available for credit card purchases.
Please visit the Tax Free Counter and switch over to a new card (blue).

* To apply for a GUEST CARD or complete tax-free procedures, please inquire with the staff at a Tax Free Counter. * Please check the websites below for more details.

MITSUKOSHI http://mitsukoshi.mistore.jp/store/common/fcs/
ISETAN http://isetan.mistore.jp/store/shinjuku/foreign_customer_service/
IWATAYA http://www.iwataya-mitsukoshi.co.jp/int/
MARUI IMAI http://www.marui-imai.jp.e.ba.hp.transer.com/sapporo/s_top/index.html

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